Support & Maintenance
for your HR System
Struggling with day to day HR and administrative activities? Well, not anymore!
We firmly believe that having a robust software product must be accompanied with vigorous services and support. Rolling Arrays aims to deliver both business consulting and technical expertise to generate important business outcomes. Our expertise enables us to anticipate issues which result in reducing the potential
costs to our clients. In order to ensure that our clients’ HR system is efficient, effective and smoothly operated, we being SAP Gold Partners, provide support and maintenance services in the areas mentioned below:
Regular legislation and functional changes make appropriate application maintenance essential. Rolling Arrays can meet your application maintenance needs for SAP, especially SAP HCM and supplement your internal support team.
We provide trainings to ensure that your project team and end users understand your HCM processes completely and know how SAP HCM has enabled them. We have supported many organizations in successful adoption of the HCM processes.
We being SAP Gold Partner have worked on and continue to work on the latest versions of SAP HCM, which ideally place us to provide expert advice on the new functionality available, its challenges and benefits for your organization.
Our presence in multiple countries, enable us to understand the differences between global and local requirements. Moreover, Rolling Arrays’ multi-country experience ideally places us to advise organizations about the best HCM solution for them and how best to implement their HCM processes.
We enable organizations for continuous process improvement by leveraging on the latest HCM features and functionality to ensure that your organization continues to reap on the business benefits of the implementation. Rolling Arrays brings experience of working across many industry sectors to help your organization improve its HCM end to end processes.
Types of AMS
|Two Tier Support|
|Solution Documentation to reduce effort in similar issues|
|System Monitoring (Pro Active Support)|
|Comprehensive Service Level Reporting to measure KPI|
|Max Attention to escalation process|
|Local support center in Singapore|
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